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Terms & Conditions

Refunds and Exchanges

Refunds and exchanges of unused items are accepted within 14 days of receipt. Items must be unused and in their original state. Postage is not refunded. Please obtain proof of postage. 

Due to hygiene reasons, earrings and body jewellery cannot be returned.

Faulty/Damaged items - please email customerservice@bohodreamers.co.uk with a photo of the faulty items. 

Discount Codes

Only one discount code per transaction is permitted. 

Additional Information

We advise that you take good care of your jewellery. To slow down the process of natural oxidation we recommend that you store your jewellery in a dry place, away from direct sunlight and out of the open air. We advise that you keep jewellery away from the water, perfumes, lotions and other chemicals.

When not being worn, please ensure your jewellery is stored appropriately e.g. in a jewellery box or on a jewellery tray. 

Keep jewellery out of the reach of small children as small objects may present a choking hazard.

Unless stated otherwise, chains and charms are NOT lead and nickel free.

Custom Orders

We are more than happy to take custom orders. whether it's a different charm combination or chain length that you are after please e-mail us at customerservice@bohodreamers.co.uk and we will send you a quote.